Yahoo! is getting quite an earful for reaping off the Digg user interface, but this is a creative a powerful use of such concept to put users' at the center of future products enhancements.
Saturday, February 17, 2007
Digg Like User Interface as a Product Management Tool
Yahoo!'s Yodel Anecdotal blog provides an interesting take on gathering user's feedback. Yahoo! has built a brand new Yahoo! Suggestion Board to collect users' feedback for its various web properties.
From a product management stand point, this is a great use of the Digg concept. Instead of providing the traditional disconnected feedback form where users provide feedbacks one at a time without any understanding or context of previously submitted feedback, the Yahoo! Suggestion Board concept provides an avenue to directly involve users in the prioritization of features/enhancements by letting them vote, comment, and make suggestions on what really matters to them. This is a great use of community building and the architecture of participation to better listen to the voice of your customers and make your users the drivers for how a company's products should evolve.
Yahoo! is getting quite an earful for reaping off the Digg user interface, but this is a creative a powerful use of such concept to put users' at the center of future products enhancements.
Yahoo! is getting quite an earful for reaping off the Digg user interface, but this is a creative a powerful use of such concept to put users' at the center of future products enhancements.
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