In a nutshell, the survey makes the following points as described below:
- The "Out There" people are the ones "participating in online communities"
- 20% of your organization population very active
- 32% are somehow active
- They are the winners in your organization
- Information is everything:
- Employees at the bottom levels of an organization have most of the knowledge
- Transparency in decision making increases the likelihood of success
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These points are particularly interesting when put in context with organizations and how better information sharing techniques can help organization perform better. This shows the benefits of having a strategy to best disseminate information and knowledge within a company.
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